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Troubleshooting | ||
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Problem |
Cause |
Solution |
| Scale Build-up within the Cell. | The water being purified contains high pH, total alkalinity and calcium hardness levels. | Calculate Langelier's index to assure balanced water. Adjust chemicals if needed and clean the Cell as described above. |
| DC Plug and Cell Terminals Burned. | The Cell plug is not securely pushed onto the cell terminals, allowing moisture to seep into the plug. The Cell terminals leak. |
Ensure the Cell cord plug is pressed completely onto the Cell terminal. Check the terminals and clean with a dry cloth to remove dirt and corrosion. Contact the factory for Warranty Status/Procedures. |
| Premature Cell Failure (Requires Replacement Cell). | Abnormally high Cell usage due to an insufficient Stabilizer (Cyanuric acid) level. Debris in the Cell. |
Check the stabilizer level as recommended and adjust. |
| White Flakes in the Water. | This occurs when excessive calcium hardness is present. This should cease after a few days. . | Visually inspect Cell for scale build-up and clean the cell as described above. Adjust your water chemistry as needed. |
| "NO FLOW" Message. |
Insufficient Flow (Min. 15 gpm) A Flow switch wire is loose. |
Ensure your Filter and Cell are clean of debris. Ensure there are no valves diverting flow away from the cell. Check each end for tightness onto the terminals. |
| "LOW AMPS" message. | Very cold pool water. The Cell is scaled. Possible Cell failure. |
Lower the output and add a Non-Chlorine Shock containing Potassium Monopersulfate to the pool until the water temperature rises above 50?F. See #2 of this section. Check with a 957 tester and replace if needed. Also see #4 of this section. |
| No GREEN CELL light (Cell Life Depleted). | Low Cell Amperage. The Cell Cord is Disconnected from the Cell. Fuse Blown on Power Module. |
Replace cell. Ensure that the cord is firmly pressed into the cell. Replace Fuse. See Owner's Manual for fuse rating and location. |
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